Return & Refund Policy – ShirtSociety

At ShirtSociety, we want you to be fully satisfied with your order.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

• Unworn and unused

• In the same condition as received

• With original tags attached

• In the original packaging

• Accompanied by proof of purchase (receipt or order confirmation)

How to Start a Return

To initiate a return, please contact us at:
📧 HIERNOGEMAILTOEVOEGEN@MAIL.COM

If your return is approved, we will send you:

• A return shipping label

• Instructions on how and where to send your package

⚠️ Items sent back without requesting a return first will not be accepted.

Damages and Issues

Please inspect your order upon arrival.

If your item is:

• Damaged

• Defective

• Incorrect (wrong shirt received)

Contact us immediately at HIERNOGEMAILTOEVOEGEN@MAIL.COM so we can resolve the issue quickly.

Exceptions / Non-Returnable Items

Due to the nature of our products, the following items cannot be returned:

• Personalized shirts (e.g. custom name and number printing)

• Mystery shirts (since the product is selected randomly)

• Worn or washed shirts

• Shirts without original tags or packaging

We also do not accept returns on:

• Sale items

• Gift cards

If you’re unsure whether your item is eligible, feel free to contact us.

Exchanges

We currently do not offer direct exchanges.

The fastest way to receive a different size or shirt is to:

1. Return your original item

2. Place a new order once your return is approved

European Union – 14 Day Cooling-Off Period

If your order is shipped within the European Union, you have the right to cancel or return your order within 14 days, without providing a reason.

Conditions:

• Item must be unworn and unused

• Tags must still be attached

• Original packaging required

• Proof of purchase required

Refunds

Once we receive and inspect your return, we will notify you if your refund is approved.

If approved:

• Refunds will be issued to your original payment method

• Processing time: up to 10 business days

Please note:
Your bank or payment provider may take additional time to process the refund.

If more than 15 business days have passed since approval, contact us at HIERNOGEMAILTOEVOEGEN@MAIL.COM.

Contact Information

Store Name: ShirtSociety
Company Name: ShirtSociety

📧 Email: HIERNOGEMAILTOEVOEGEN@MAIL.COM

Customer Support Hours

Monday – Friday: 09:00 – 17:00 (GMT)
Weekends: 11:00 – 16:00 (GMT)

We aim to respond within 24 hours.

Terms of Service – ShirtSociety

OVERVIEW

Welcome to ShirtSociety! The terms “we”, “us” and “our” refer to ShirtSociety. ShirtSociety operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). ShirtSociety is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the legal age in your country of residence.

To use our store or make a purchase, you may be asked to provide information such as your email address, billing details, and shipping information. You agree that all information provided is accurate and complete.

You are responsible for maintaining the security of your account and all activities under your account.

SECTION 2 - OUR PRODUCTS

ShirtSociety specializes in:

• Football shirts (retro & modern)

• Mystery football shirts

We aim to display our products as accurately as possible. However, colors and appearance may differ depending on your screen or device settings.

We do not guarantee that products will exactly match images shown on the website.

We reserve the right to:

• Modify product descriptions

• Limit quantities

• Discontinue products at any time

SECTION 3 - ORDERS

By placing an order, you are making an offer to purchase.

ShirtSociety reserves the right to accept or decline any order at our discretion. Your order is only confirmed once payment is received and processed.

We may not be able to cancel orders after they have been placed.

Returns and refunds are handled according to our Refund Policy.

Orders are intended for personal use only and not for resale.

SECTION 4 - PRICES AND BILLING

All prices are subject to change without notice.

Prices may not include:

• Taxes

• Shipping costs

• Customs/import duties

You agree to provide accurate payment information and authorize us to charge your selected payment method.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

• Shipping carriers

• Customs

• External factors beyond our control

Once the package is handed to the carrier, the risk transfers to the customer.

SECTION 6 - INTELLECTUAL PROPERTY CHECKEN NOG 

All content on this website, including:

• Logos

• Images

• Product descriptions

• Branding

is owned by ShirtSociety or its licensors and protected by intellectual property laws.

You may not copy, reproduce, or use any content without permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools which we do not control.

Use of these tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or actions of these external sites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

ShirtSociety is powered by Shopify, but all transactions are between you and ShirtSociety.

Shopify is not responsible for any issues related to purchases made on our store.

SECTION 10 - PRIVACY POLICY

Your personal data is handled according to our Privacy Policy [LINK].

By using our Services, you agree to how we collect and use your data.

SECTION 11 - FEEDBACK

Any feedback you provide may be used by us for:

• Marketing

• Improvements

• Commercial purposes

without compensation.

SECTION 12 - ERRORS AND OMISSIONS

We reserve the right to correct:

• Pricing errors

• Product descriptions

• Availability

at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may not use our Services for:

• Illegal activities

• Fraud

• Spamming or hacking

• Violating intellectual property rights

We may terminate access if these Terms are violated.

SECTION 14 - TERMINATION

We may terminate or suspend access to our Services at any time without notice.

SECTION 15 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”.

We do not guarantee uninterrupted or error-free service.

SECTION 16 - LIMITATION OF LIABILITY

ShirtSociety is not liable for:

• Indirect or consequential damages

• Loss of profits or data

• Issues arising from product use

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless ShirtSociety, its affiliates, partners, directors, officers, employees, agents, contractors, service providers and licensors, as well as Shopify and its affiliates, from and against any and all claims, liabilities, damages, losses and expenses, including reasonable legal fees, arising out of or related to:

1. Your breach of these Terms of Service or any policies referenced herein

2. Your violation of any applicable law or regulation

3. Your infringement of any third-party rights, including intellectual property or privacy rights

4. Your misuse of the Services or products purchased through the Services

We reserve the right to assume exclusive control of the defense of any claim subject to indemnification, in which case you agree to cooperate fully with our defense. You may not settle any claim without our prior written consent.

SECTION 18 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable under applicable law, such provision shall be enforced to the fullest extent permitted, and the unenforceable portion shall be deemed severed from these Terms.

Such determination shall not affect the validity and enforceability of any remaining provisions, which shall remain in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

The failure of ShirtSociety to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted on this website, constitute the entire agreement and understanding between you and ShirtSociety and govern your use of the Services, superseding any prior agreements, communications or proposals, whether oral or written.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 20 - ASSIGNMENT

You may not assign, transfer or delegate any of your rights or obligations under these Terms of Service without our prior written consent.

ShirtSociety reserves the right to assign, transfer or delegate these Terms, in whole or in part, to any affiliate, successor or third party without notice or consent.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands.

Any disputes arising out of or relating to these Terms or the use of our Services shall be subject to the exclusive jurisdiction of the competent courts in the Netherlands.

SECTION 22 - HEADINGS

The headings used in these Terms of Service are included for convenience only and shall not affect the interpretation of any provisions.

SECTION 23 - CONTACT INFORMATION

Store Name: ShirtSociety
Company Name: ShirtSociety

📧 Email: HIERNOGEMAILTOEVOEGEN@MAIL.COM

Customer Support Hours

Monday – Friday: 09:00 – 17:00 (GMT)
Weekends: 11:00 – 16:00 (GMT)

We aim to respond within 24 hours.

Privacy Policy – ShirtSociety

Last updated: April 3, 2026

ShirtSociety operates this store and website, including all related information, content, features, tools, products and services (the “Services”). ShirtSociety is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website.

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information:

• Contact Details: name, email address, phone number, billing and shipping address

• Payment Information: payment method, transaction details (payments are securely processed via Shopify/payment providers)

• Account Information: login details, preferences

• Order Information: purchased items, returns, exchanges

• Communication: messages sent to customer support

• Device Information: IP address, browser type, device data

• Usage Data: how you interact with our website

How We Collect Your Information

We collect personal data:

• Directly from you (when placing orders or contacting us)

• Automatically (via cookies and tracking technologies)

• Through Shopify and third-party service providers

How We Use Your Information

We use your personal information to:

• Process and fulfill orders

• Provide customer support

• Manage your account

• Improve our website and services

• Send order updates and service emails

• Show relevant marketing and advertisements

• Prevent fraud and ensure security

• Comply with legal obligations

Marketing & Advertising

We may use your data to show personalized ads via platforms like:

• Meta (Facebook & Instagram)

• Google

You can opt out of marketing emails at any time via the unsubscribe link.

Sharing Your Information

We may share your data with:

• Shopify (store infrastructure)

• Payment providers (secure payments)

• Shipping partners (order delivery)

• Marketing platforms (ads & analytics)

• Legal authorities (if required by law)

We do not sell your personal data.

Cookies & Tracking

We use cookies to:

• Improve website functionality

• Remember your preferences

• Analyze traffic and performance

• Show relevant advertisements

You can disable cookies via your browser settings.

Your Rights (EU / GDPR)

If you are located in the European Union, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data transfer (portability)

• Withdraw consent at any time

To exercise your rights, contact us at:
📧 HIERNOGEMAILTOEVOEGEN@MAIL.COM

Data Retention

We retain your personal data only as long as necessary to:

• Fulfill orders

• Meet legal obligations

• Resolve disputes

Data Security

We take appropriate security measures to protect your data. However, no system is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Data

Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

International Data Transfers

Your data may be processed outside your country (e.g. via Shopify). We ensure appropriate safeguards are in place in accordance with GDPR.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page.

Contact Information

Store Name: ShirtSociety
Company Name: ShirtSociety

📧 Email: HIERNOGEMAILTOEVOEGEN@MAIL.COM

Customer Support Hours

Monday – Friday: 09:00 – 17:00 (GMT)
Weekends: 11:00 – 16:00 (GMT)

We aim to respond within 24 hours.

Shipping Policy – ShirtSociety

Last updated: April 3, 2026

At ShirtSociety, we are committed to delivering your football shirts quickly, safely, and reliably across Europe.

1. General Shipping Information

We currently ship to:

• The Netherlands

• European Union countries

Shipping options, delivery times, and availability may vary depending on your location.

2. Processing Time

Orders are typically processed within 2–3 business days (Monday to Friday).

During high demand periods (such as promotions or holidays), processing times may be slightly extended.

3. Shipping Rates

🚚 Free Shipping – We offer free shipping on all orders, with no minimum purchase.

4. Estimated Delivery Times CHECKEN NOG 

Once your order has been processed:

• Processing Time: 2–3 business days

• Transit Time: 4–9 business days

• Total Delivery Time: 6–12 business days

• Order Cut-off Time: 18:00

• Time Zone: GMT (Greenwich Mean Time)

⚠️ Delivery times are estimates and may vary due to external factors such as carrier delays or customs.

5. Shipping Restrictions

We currently do not ship to:

• PO Box addresses

• Military addresses (APO/FPO/DPO)

Some regions may be unavailable due to shipping limitations.

6. Failed Delivery or Returned Packages

If a delivery fails due to:

• Incorrect address

• Unsuccessful delivery attempts

the package may be returned to us. We will contact you to arrange reshipment. Additional shipping costs may apply.

7. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us immediately:

📧 HIERNOGEMAILTOEVOEGEN@MAIL.COM

We will investigate the issue with the shipping carrier and provide a suitable solution.

8. Shipping Policy Updates

We may update this Shipping Policy from time to time to improve our services or comply with platform requirements.

9. Contact Information

Store Name: ShirtSociety
Company Name: ShirtSociety

📧 Email: HIERNOGEMAILTOEVOEGEN@MAIL.COM

Customer Support Hours

Monday – Friday: 09:00 – 17:00 (GMT)
Weekends: 11:00 – 16:00 (GMT)

We aim to respond within 24 hours.

Payment Policy – ShirtSociety

Last updated: April 3, 2026

At ShirtSociety, we prioritize secure and reliable payment processing to ensure a safe shopping experience.

Secure Payments (SSL Encryption)

Our website uses 128-bit SSL (Secure Socket Layer) encryption to protect your personal and payment information.

This means:

• Your data is encrypted and securely transmitted

• Sensitive information (such as payment details) cannot be accessed by third parties

• All transactions are processed through secure payment gateways

You can verify this by:

• Seeing “HTTPS” in your browser URL

• Noticing the lock icon in your browser

Accepted Payment Methods

We accept the following payment methods:

• Visa

• Mastercard

• Klarna 

• Ideal/Bancontact

• American Express

• Apple Pay

• Google Pay

• Maestro

• Shop Pay

All payments are processed securely via trusted payment providers.

Currency

All prices on ShirtSociety are displayed in:

• EUR (€)

(If you are located outside the Eurozone, your bank may apply conversion fees.)

PCI-DSS Compliance

We comply with the Payment Card Industry Data Security Standard (PCI-DSS).

This ensures:

• Safe handling of payment data

• Reduced risk of fraud

• Secure processing of card transactions

Your Payment Information

We do not store or have access to your full payment details.

When you make a purchase:

• Your card information is processed securely by our payment providers

• We can only view limited details (such as billing info and last 4 digits of your card)

Fraud Prevention

For security purposes, we may:

• Verify payments before processing orders

• Cancel or hold suspicious transactions

Privacy

We respect your privacy.

We do not sell, rent, or share your personal information with third parties for commercial purposes.

For more information, please refer to our Privacy Policy.

Contact Information

Store Name: ShirtSociety
Company Name: ShirtSociety

📧 Email: HIERNOGEMAILTOEVOEGEN@MAIL.COM

Customer Support Hours

Monday – Friday: 09:00 – 17:00 (GMT)
Weekends: 11:00 – 16:00 (GMT)

We aim to respond within 24 hours.